Delete your Frydo account

How to request deletion

1. Email privacy@frydo.ca from the email address you use to sign in to Frydo, with the subject "Delete my account".
2. We reply to that address to confirm the request comes from the account owner.
3. Within 30 days of confirmation we deactivate your account and remove its data from Frydo, then email you when it is done.

What we remove

Your account is deactivated, so you can no longer sign in, and the following is removed from Frydo. Nobody, including other users, can see it any more:

• Your account and sign-in details
• Your profile: name, gender, date of birth, location, phone number and profile photo
• Your wardrobe items and their photos
• Your outfit recommendations and Style Calendar history
• Your posts, articles, comments, likes, bookmarks and follows
• Your saved looks and share cards
• Your direct messages

What we keep

• Order and payment records, for as long as tax and accounting law requires (in Canada, generally six years).
• An archived copy of your account data, kept for security, fraud-prevention and legal purposes. It is never shown in Frydo or shared, and it is not used to restore your account unless you ask us to.
• Aggregated analytics that no longer identify you.